Titan Cloud Go - App Permissions
Learn how to configure a user in Titan Cloud Edge so they have the right permissions in the Titan Cloud Go mobile app
Written by Jess Hamilton
Updated at July 1st, 2026
Table of Contents
User Requirements
A Titan Cloud User account is required to access Titan Cloud Go mobile app.
Note: Inspectors that manage multiple Titan Cloud clients do not need separate user accounts for each client using the new app!
Please reach out to support@titancloud.com for assistance creating or managing multi-tenant inspector accounts.
Required Fields
In addition to the required fields denoted by asterisks, the user's account must include:
- A Primary Email
- The Force Password Change toggle enabled
Tip: The Primary Email is required, but certain workflows may require the use of a placeholder (fake) email address in this field. This includes scenarios where the email address is already in use with another account.
If a placeholder email address is used for Primary Email:
- The user must log in with their User Name
- A real email address must be added to the Contact Information section to receive system notifications
Password Requirements
When the user creates their new password, it must contain the following:
- At least 8 characters
- At least one:
- lowercase letter
- uppercase letter
- number
- special character
Tip: Admins can prompt an existing user to reset their password by clicking Send Reset Password Email in the User Profile.
User Role Requirements
Access to specific areas of the Titan Cloud Go mobile app are set at the User Role level. As more functionality is added, more user role permissions may be required.
Advanced Facility Inspections
To create, access, or complete inspections, the user's role must have “Mobile App - Advanced Facility Inspections” access enabled in the API Permissions tab.
Tank Inventory
To view Inventory, the user's role must have Tank Inventory Access enabled in the General tab.
