If a facility is no longer active, we recommend disconnecting it from Titan Cloud to avoid any impact on client-wide features such as reports or release detection.

Tank Mapping

In the Facility Profile, the “Tank ID for Automation (ATG)” for each tank is the key to polling inventory data. Before disconnecting site polling, this ID must be removed from each tank.

How to Remove

Navigate to the Facility page and select “Tanks” from the menu on the left side of the screen.

Click the name of each tank to open the Tank & Line Profile.

For each tank, delete the value in the “Tank ID for Automation (ATG)” field. 

You may also want to use the “Tank Status” drop-down list to designate the tank as permanently closed, but this is not required. 

Make sure to save your changes by pressing the Enter (or Return) key on your keyboard or scrolling to the bottom of the page to press the “Update” button. 

Disconnect ATG from Polling Engine

Once the Tank IDs have been removed, the ATG connection can be deactivated. Navigate to the ATG Configuration page from the Facility Menu by clicking Facility Info & ATG Configuration OR by clicking ATG Management & Connection.

To disable the connection, simply click the Inactivate Site in Polling button.

Verify Polling Disconnection

To make sure all changes have taken effect, navigate back to the Facility Profile, and click the “ATG Info” tab. 

Under “ATG Connection,” verify that there are no values in the “Polling Source” and “Polling ID” fields.

Remove from Release Detection

Finally, if the site is set up for Release Detection, this must also be disconnected manually. 

In the facility menu, select “Operational Compliance” and “Release Detection.” 

De-select the checkbox next to “Track Release Detection for this location.”